Shipping policy

Shipping Policy

At CLUVIAN, we ensure every order is processed and delivered with care and reliability.

Order Processing
• All orders are processed within 24–48 business hours after confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.

Shipping Time
• Metro Cities: 3–5 business days
• Non-Metro / Remote Areas: 5–8 business days
• Delivery timelines may vary due to location, weather conditions, or unforeseen courier delays.

Shipping Charges
• Shipping charges (if applicable) are calculated and displayed at checkout.
• Any ongoing free-shipping offers will be clearly mentioned on the website.
Order Tracking
• Once your order is shipped, you will receive a tracking link via SMS or email.
• You can also track your order from the Track Order page on our website.

Shipping Partners
We currently ship orders across India using trusted logistics partners, including:
• Delhivery
• Blue Dart
• DTDC
• Ecom Express
• Xpressbees

Partner availability may vary based on delivery location.

Delayed or Lost Shipments
In rare cases of delay beyond the estimated delivery time, please contact us at:
📧 cluvianteam@gmail.com
Our team will assist you at the earliest