Terms & Conditions

Welcome to CLUVIAN. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General

• By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
• CLUVIAN reserves the right to update, modify, or replace any part of these Terms & Conditions at any time.

Products & Availability

• All products listed on the website are subject to availability.
• We make every effort to display product details accurately; however, slight variations in color or appearance may occur due to screen settings or lighting.

Pricing & Payments

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
• Payments are processed through secure third-party payment gateways.
• CLUVIAN reserves the right to cancel orders in case of pricing errors or payment issues.

Order Acceptance & Cancellation

• Order confirmation does not guarantee acceptance. CLUVIAN reserves the right to cancel or refuse any order at its discretion.
• Orders can be cancelled only as per our Cancellation Policy.

Shipping & Delivery

• Shipping timelines are estimates and may vary due to courier operations or unforeseen circumstances.
• CLUVIAN is not responsible for delays caused by logistics partners or events beyond our control.

Returns & Refunds

• Returns, exchanges, and refunds are governed by our Return & Refund Policy.
• Mystery Box orders follow separate exchange rules as mentioned in the Mystery Box Policy.

Intellectual Property

• All content on this website, including images, designs, logos, text, and graphics, is the property of CLUVIAN.
• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

User Conduct

• You agree not to use the website for any unlawful or prohibited activities.
• Any misuse of the website may result in restricted access or legal action.

Limitation of Liability

• CLUVIAN shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the jurisdiction of Indian courts.

Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 cluvianteam@gmail.com